Top Tier Support
Exceptional Technical Competence and High-Value Service
We earlier had the pleasure of engaging with one of the SDS Squad members for technical support, and I must say, the experience met all expectations. It was evident that their team possesses a high level of technical competence regarding the SDS that sets them apart in the Edtech-industry.
One of the standout qualities of SDS Squad is their commitment to understanding the unique needs of their clients. Not many support companies understand the complexity of the SDS. It was evident that they had encountered all of the challenges regarding schools needs and SIS before.
Patrik Gustafsson
Eventful AB
Enköping, Sweden
"SDS Squad is an invaluable partner for our school."
Our school district has been relying on SDS Squad every summer to configure and troubleshoot our school data sync process, and they have consistently delivered exceptional service. Their team is highly knowledgeable and efficient, ensuring that our data sync is set up correctly and any issues are resolved promptly.
What stands out the most is their dedication to customer support. They are always available to answer questions and provide guidance, making the entire process smooth and stress-free. Thanks to SDS Squad, we can focus on other important tasks, knowing that our data sync is in good hands.
Overall, SDS Squad is an invaluable partner for our school, and we highly recommend their services to any educational institution in need of reliable data sync support.
Brian, Director of Technology
HIghland School District
Cowiche, Washington
"..invaluable partner for schools and districts looking to streamline their data processes..."
As COO of Cloud Design Box, I’ve had the privilege of working closely with the team at SDS Squad for over five years, and I can’t recommend them highly enough. Their team brings unmatched expertise, having previously led the School Data Sync (SDS) support desk for Microsoft. This experience gives them a deep, comprehensive understanding of SDS, enabling them to tackle even the most complex challenges with remarkable efficiency and precision. They’ve built a strong reputation working with a wide range of schools and districts across different School Information Systems, demonstrating their adaptability and versatility.
Throughout our partnership, SDS Squad has consistently impressed me with their professionalism, proactive attitude, and deep knowledge. Their mastery of SDS—from the initial setup to advanced troubleshooting—makes them an invaluable partner for schools and districts looking to streamline their data processes and work smarter.
If you’re looking for a team that brings expertise, dependability, and a true commitment to your success, SDS Squad is the team to call. Their dedication and white-glove approach truly set them apart.
Darren Hemming,
COO and Product Co-Founder
Cloud Design Box
"From Crisis to Confidence: An Outstanding SDS Partnership."
Two months before the start of the new school year, our district lost both of our longtime senior systems administrators—the only staff members with deep knowledge of our data synchronization processes. We were facing a critical situation. Microsoft provided very little guidance on how SDS worked, and even our vendors were unsure how it interfaced with their systems.
Fortunately, we were connected with the SDS Squad team, and they absolutely saved the day. Ann and Scott took the time to thoroughly explain the application, help us retire our old classes, and successfully onboard the new school year. They also served as an invaluable liaison between our district and Microsoft, helping develop an automated upload process that dramatically simplified our workflows.
Beyond their technical expertise. For several years they helped train our staff and became an extension of our team during a very stressful period. Both Ann and Scott consistently went above and beyond to ensure we felt supported, informed, and confident throughout the entire process.
We truly could not have done it without them. Their professionalism, responsiveness, and dedication exceeded every expectation, and we could not be happier with the experience. I would recommend SDS Squad without hesitation to any district seeking expert guidance on School Data Sync.
Rating: ⭐⭐⭐⭐⭐
Jacob Angelo
Sr. Director of Educational Technology
Chula Vista Elementary Schools, Chula Vista, CA.